Head of Sales & B2B Account Manager (m/f/d) with option of co-founder full-time

WHAT AWAITS YOU:

You are the primary point of contact for inquiries from our B2B customers and are
responsible for the satisfaction of existing key customers. You never lose track
of the big picture and work daily to win new business customers for our
start-up. Your goal is to fulfill all customer wishes and thereby
make the baking world even more colorful? Then you're exactly right for us.

THESE TASKS SHOULD MAKE YOU HAPPY:

• Develop growth strategies as well as international
  expansion measures, implement them operationally by winning
  new customers, and evaluate your growing success using
  common KPIs, with a particular focus on business development.
  Phone- and email-based
  customer acquisition are therefore part of your daily routine.
• Increase success across our various sales channels
  (web shop, Amazon, Ankorstore, trade fairs, as well as brick-and-mortar
  grocery and retail) through continuous optimization of sales
  processes.
• Become the primary point of contact in operational customer service
  for our B2B customers and further expand the business relationship
  through newsletter marketing and activation calls.
• In key account management, you're responsible for our largest customers
  and further build their loyalty to HAPPY SPRINKLES through
  regular exchange, while also operationally managing and taking
  responsibility for payment processing.
• Support our shipping team with order processing for your
  customers by directing, scheduling, and coordinating our
  international shipments, including customs clearance and
  freight forwarding, and maintain overall oversight of
  current B2B orders.
• Maintain and optimize the wholesale web shop with the goal of
  increasing conversion and basket size for our customers together with
  the whole marketing team and the experts at our consulting agencies.
• Over time, if interested, you'll get the opportunity to take on
  responsibility as Co-Founder and expand your responsibility
  to other areas of the company as well as lead a team of
  specialists and interns, with whom you'll drive the growth
  of our start-up together

WHAT YOU SHOULD BRING:

• A completed apprenticeship/degree in business administration
  or a related field, or notable successes in the sales field as
  a career changer
• Relevant professional experience in operational and strategic sales,
  as well as in business development, ideally in an international
  context.
• Strong communication skills, a service mentality,
  persuasiveness and sales talent, as well as a great instinct for
  audience-specific messaging in the context of sales activities
• Hunger for growth by recognizing potential for improvement and
  independently initiating measures that contribute to the further
  expansion of our start-up
• Solid know-how in e-commerce and the common
  tools here (Shopify), as well as references in scaling on
  relevant sales platforms are a plus
• Enjoyment working with numbers as well as a solution-oriented analytical mindset
• Business-fluent English language skills, with additional language skills being a plus

• Reliability, teamwork skills, independence, as well as the willingness and enjoyment in taking on responsibility, together with a structured and detail-oriented way of working
• You love what we do, are excited about our products, and want to revolutionize the baking world in a young, highly motivated team

What sets us apart as a company:

• GROWTH POTENTIAL & PERSPECTIVE – as a rapidly growing start-up with an already successful business model, we offer many perspectives & opportunities for professional and personal development
• TEAM SPIRIT – our well-coordinated team of experts pulls together and works closely to spread happiness in the baking world.
• FLEXIBILITY – We trust you to organize your daily schedule independently!
• ROOM TO SHAPE THINGS and try out new ideas
• FEEL AT HOME RIGHT AWAY – We offer a workplace with a feel-good factor, good coffee, muesli, fruit, a relaxed dress code, and the best atmosphere!

We are an open & dynamic start-up and place great value on
respectful & trusting interaction, the highest motivation, a strong sense of team, and enthusiasm for our products.

We do not tolerate any sexism or racism and reject any form of
discrimination. We're delighted about every team member who enriches Happy
Sprinkles with their skills!

Further information:

Job type: Permanent position, full-time, fixed-term contract
Working hours: Monday to Friday

Benefits:

• Profit sharing
• Flexible working hours
• Free drinks
• Free parking
• Employee discount
• Discounts on company products/services
• Additional vacation days